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Posted

I am going to give you as much information as I can, but I dont know anything about this problem so... i came here.

 

I turned on my laptop recently and than later hit Shut down. while it did this It was also downloading Windows updates. I left to go to swim practice and came back to find the entire thing unresponsive and jsut blank. I turned it off manually (held in the power button) and then turned it back on... that is where my troubles began...

 

It started up normally.. Windows XP logo and everything... then a blue screen came up saying:

 

Error c000021a {Fatal System Error}

 

and it froze... I couldnt do anything except manually turn it off again... I queried Windows support and it said this meant my FQDN (Fully qualified Domain Name) was more than 200 "somethings" long. It stated i needed to change it and shorten it. :rotfl: I have no idea what in the hell an FQDN is or how the hell I'm supposed to change it. :alienhead:

 

So now I'm stuck with a completely useless Dell Insiron B130 and I cant even log in to try and solve the problem... I thought booting up in safe mode might work but I have no idea how to boot up in Safe Mode on Windows XP.

 

Help?!??! Please!!!!? :sherlock:

Posted

ok. that didnt work. most recent config and safe mode, neither one worked...

 

I just need to know how to change my FQDN (Fully Qualified Domain Name)... whatever that is. ;)

 

I still need a lil help.. anyone on here a techie? :lol:

Posted

disconnect your keyboard. you may have a sticking key. if this not the problem then go to system tools and system restore. go back to before the problem started. your updates will repeat and nothing is lost in the process.

Posted
disconnect your keyboard. you may have a sticking key. if this not the problem then go to system tools and system restore. go back to before the problem started. your updates will repeat and nothing is lost in the process.

he cant get into windows..

 

If you use ERD commander you can change any windows config by booting to a CD

Posted

one tiny problem there... my.. disk drive is broken... :D

 

my god im beggining to think the thing is a lost cause..

 

How do I change my FQDN? no one has mentioned that.. it said if I shorten my FQDN It will start working again... :shrug:

Posted
one tiny problem there... my.. disk drive is broken...

 

Drive hardware problems is a good sign that you need to stop using your computer and take it to a service center. If your harddrive is failing you might be in luck and they might be able to recover your data. If however you keep trying to fix it, you may just make it worse! (I've been there, done that) :D Not fun.

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